Privacy Policy

Type of website: Health application
Effective date: 25th day of May, 2021

www.neuromersiv.com and subdomains of neuromersiv.com (the “Site”) is owned and operated by Neuromersiv Pty Ltd. Neuromersiv Pty Ltd can be contacted at:

connect@neuromersiv.com
(+61) 4151 4231
Bays 5-7 North, 2 Locomotive Street, Eveleigh NSW 2015

Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users; and
  5. The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy; and
  2. The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address;
  2. Location;
  3. Hardware and software details;
  4. Clicked links;

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;
  2. Date of birth;
  3. Email address;
  4. Phone number; and
  5. Rehabilitation provider.

This data may be collected using the following methods:

  1. Creating an account.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

      1. Usage and performance monitoring; and
      2. Statistical analysis.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Authentication;
  2. Usage and performance monitoring;
  3. Statistical analysis; and
  4. Marketing purposes.

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties
We may share user data with the following third parties:

  1. Your rehabilitation provider; 
  2. Your allied health professional; and
  3. A clinical research institution. 

We may share the following user data with third parties:

  1. Personal user data;
  2. Range of motion improvement data; and
  3. Activity time data.

We may share user data with third parties for the following purposes:

  1. Therapy performance tracking and assessment.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
All data gathered from the Neuromersiv application (app.neuromersiv.com) is stored on Amazon Web Services using FIPS 104-2 compliant encryption. It is only made available to rehabilitation providers, clinical research institutions and employees of Neuromersiv through encrypted, password-protected access. All individuals with access are bound by strict confidentiality agreements and risk termination and/or legal action if breached.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

Oliver Morton-Evans
oliver@neuromersiv.com

Cookie Policy
A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

  1. Functional cookies
    Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits.

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Oliver Morton-Evans, at oliver@neuromersiv.com.

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Anshul Dayal

Co-Founder & CEO

Anshul has over 10 years experience in leading large technical teams in creating leading edge Hollywood content and software, including being a part of the Academy Award winning team to work on blockbuster film, Happy Feet.

Stephanie Ho

Neuromersiv Ambassador

After surviving a severe stroke at 22 years of age, Stephanie has committed her life to improve the healthcare system and easing the burden for other survivors. She currently serves as an Executive Board Member for NSW Agency for Clinical Innovation and is a regular keynote speaker on the topic of stroke and the impact of rehabilitation from a consumer perspective. Stephanie was awarded for her work in 2019 by the National Stroke Foundation.

Dr Jodie Marquez

Clinical & Research

Jodie is a physiotherapist with 20 years of experience in neuro-rehabilitation. She currently serves as Senior Lecturer at the University of Newcastle and has served as Chief Investigator on a number of funded clinical trial studies.

Professor Michael Nilsson

Rehabilitation Innovation

Michael is the Director of the Centre for Rehab Innovations and Global Innovation Chair of Rehabilitation Medicine at the University of Newcastle. As a senior translational researcher, clinician and leader in Rehabilitation Medicine, he recently established CRI together with an interdisciplinary team of leading researchers and clinicians. CRI engages with industry and public and private healthcare to develop technology-supported solutions for individually-tailored health and rehabilitation programs.

Warren Bingham

Commercialisation & Strategy

Warren is the General Manager of Cicada MedLab and the founder and Executive Chairman of MedTech International. As part of the global executive team to introduce PillCam® to the world, he was instrumental in the company going from startup in 2000 to being sold in 2014 for $1 billion.

Oliver Morton-Evans

Co-Founder & COO

Oliver has 7 years experience in design and project management having run visual effects & VR production studio, pic4 over this time. Prior to this, Oliver served as a digital media producer and designer for global children’s entertainment brand, The Wiggles.